Wild Dice Casino Rules and Regulations in United Kingdom

These terms set out the rules that govern your use of the official website and mobile application in the United Kingdom. By creating an account and placing any bet or using any services, you agree to these legal conditions. The terms apply to all users and cover registration, betting, bonuses, payments, privacy, and your rights. Read this page together with our policies referenced below.

General Terms

  • Acceptance of terms
    • By completing registration and ticking any acceptance box, you confirm you have read and agree to these terms, the Privacy Policy, the Responsible Gambling policy, and any bonus or promotion rules.
    • We may update these terms to reflect legal, regulatory, or operational changes. Material changes will be notified in advance where practicable. Continued use of the services after the effective date means you accept the revised terms.
  • Eligibility and account rules
    • You must be 18 or over, resident or ordinarily present in Great Britain, and not self-excluded via GAMSTOP to use the services.
    • One account per person, household, payment method, and device is allowed. We may close duplicate accounts and void related bets or bonuses.
    • Accurate personal details must be provided during registration. We may ask for identity, age, address, and payment ownership checks before allowing bets or withdrawals.
  • Proper use of the platform
    • You agree not to use the services for unlawful or fraudulent activity, to collude, to use automated tools, or to interfere with games or bets.
    • Access from prohibited territories, using VPNs or proxy services to disguise location, or placing bets on behalf of others is not allowed.
  • Content and intellectual property
    • All site and app content, software, odds displays, game rules, trademarks, and materials are protected. You may use them for personal, non-commercial purposes only. Copying, scraping, or redistributing is prohibited without written permission.
  • Bonuses and promotions
    • Bonuses are subject to specific terms including eligibility, wagering requirements, expiry, game weighting, and caps. Read the promotion rules before accepting any bonus. We may restrict bonuses if promotional abuse is detected.
  • Liability and governing law
    • We are not liable for losses arising from internet failures, interruptions, or errors outside our reasonable control. Nothing limits liability for fraud or for death or personal injury caused by negligence, and nothing affects your statutory rights.
    • These terms are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction, subject to any mandatory consumer protections.
  • Complaints and disputes
    • Contact customer support first to raise any complaint. We will acknowledge and aim to resolve within 8 weeks. If unresolved, you may refer the matter to an approved alternative dispute resolution service. Settlement decisions on bets and games will follow our published rules and the applicable event results or game outcomes.

General Betting Rules

  • Eligibility to place bets
    • Only verified customers aged 18 or over, located in Great Britain and not self-excluded, may place bets or participate in games. We may refuse any bet if verification is incomplete.
  • Bet acceptance and records
    • A bet is accepted when it appears in your bet history with a confirmed reference and status. For sports betting, acceptance occurs before the scheduled start time of the relevant event or market closure; in-play acceptance occurs after our system timestamps the selection.
    • For casino and live games, a wager is accepted once the game round starts and the interface confirms your stake.
  • Stake limits and payouts
    • Minimum and maximum stake amounts per market or game are displayed in the interface. We may set maximum payouts per event, market, or bet type and may restrict stakes to manage risk.
    • Decimal odds determine returns for sports bets. Settlement uses the formula stake multiplied by odds, less any applicable deductions, where the stake is returned on winning bets unless otherwise stated. Casino outcomes are determined by the published paytable or live dealer result.
  • Settlement and calculation
    • Sports bets settle on the official result as published by the relevant governing body at the time of settlement. Post-event corrections do not normally affect settled bets.
    • Dead-heat rules apply where outcomes are tied, and stakes or returns may be apportioned. If an event is postponed or abandoned, we may void affected bets unless settlement rules specify otherwise.
  • Restrictions and related contingencies
    • Bets that combine related outcomes that increase the theoretical advantage may be voided in whole or in part. Insider information, court-siding, and arbitrage using multiple accounts are prohibited.
    • Self-excluded or time-out customers cannot place bets. Market suspension or palpable data errors may prevent acceptance.
  • Cancellations and palpable errors
    • Once placed and accepted, your bet cannot be cancelled by you. If an obvious error occurs in odds, settlement, market listing, or event details, we may void the bet or settle at the correct odds that were reasonably available at the time the bet was placed.

Payment Rules

  • Deposits
    • Accepted methods in Great Britain include debit cards, bank transfer, approved e-wallets, and Open Banking services. Credit cards are not accepted, including through e-wallets funded by credit cards.
    • Minimum and maximum deposit limits are shown in the cashier. Funds are credited when the payment provider confirms the transaction.
  • Withdrawals
    • We pay withdrawals to the original deposit method where possible and only to accounts held in your name. Third-party payments are not allowed.
    • Processing begins once any required KYC or source-of-funds checks are complete. Internal processing typically occurs within 24 hours, after which bank or e-wallet times apply.
    • We do not charge withdrawal fees. Your bank or provider may charge their own fees.
  • Verification and security
    • Before releasing withdrawals, we may require identity, age, address, and payment ownership evidence, and may request source-of-funds or source-of-wealth documentation to meet AML obligations.
  • Transaction rules and restrictions
    • We may set daily, weekly, or monthly limits for deposits, withdrawals, and net transfers. Responsible gambling limits you set can also restrict transactions.
    • Reversals of withdrawals are not permitted. Chargebacks or payment disputes may lead to account suspension and recovery of associated costs.
  • Failed or cancelled operations
    • If a deposit fails, any credited funds may be removed and related bets or bonuses voided. If we cancel a transaction due to legal or security concerns, we may freeze funds pending checks and notify you where legally permitted.

Responsible Gambling

  • Commitment and tools
    • Gambling should be entertaining and not a source of financial pressure. We offer deposit limits, loss limits, wager limits, session reminders, reality checks, time-outs, and self-exclusion options.
    • GAMSTOP self-exclusion is supported for customers in Great Britain. If you register with GAMSTOP, access to your account and services will be blocked for the selected period.
  • Self-assessment and controls
    • Use our risk self-assessment to review your play. You can adjust limits at any time. Decreases take effect immediately, increases may be subject to a cooling-off period.
  • Support and assistance
    • Independent help is available from GamCare, GambleAware, Gordon Moody, and the NHS National Problem Gambling Clinic. If gambling is affecting you or others, seek professional support promptly.
  • Bonuses and safer play
    • Consider how bonuses may influence your betting behaviour. Set limits before accepting any promotion and read the bonus rules to understand wagering and expiry.

Anti-Money Laundering

  • Legal obligations
    • We comply with the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017, the Proceeds of Crime Act 2002, and relevant guidance. Controls are designed to prevent our services being used for money laundering or terrorism financing.
  • Know Your Customer
    • We verify identity, age, address, and payment ownership, and may conduct enhanced due diligence for higher-risk profiles. Source-of-funds or source-of-wealth information may be required before allowing further bets or withdrawals.
  • Monitoring and reporting
    • Transactions and play patterns are monitored for unusual activity. We use automated and manual reviews to detect structuring, rapid in-out movement of funds, or other suspicious indicators.
    • Where suspicion arises, we may freeze funds, place restrictions on the account, decline transactions, and submit reports to the relevant authority. We are not permitted to inform you if a report is made.
  • Consequences of breaches
    • Breach of AML requirements may result in account suspension or closure, voiding of bets, forfeiture of bonuses, and retention of funds where required by law.

Privacy Policy

  • Data controller and scope
    • This policy explains how personal data collected through the site and app in the United Kingdom is used. Processing follows UK GDPR and the Data Protection Act 2018.
  • Data we collect
    • Registration and KYC data: name, date of birth, address, identity documents.
    • Contact details: email, phone.
    • Account and payment data: deposit and withdrawal records, payment instrument details, ownership evidence.
    • Technical and usage data: device identifiers, IP address, location derived from your device or network, logs of bets, games, bonuses, and responsible gambling settings.
  • Purposes and legal bases
    • To create and manage your account and provide services, including settling bets and payments, based on contract.
    • To meet legal obligations, including age verification, AML checks, and self-exclusion enforcement.
    • For security, fraud prevention, and service improvement under legitimate interests, balanced against your rights.
    • For marketing based on your consent, which you can withdraw at any time.
  • Sharing and transfers
    • We share data with payment providers, identity and fraud prevention agencies, platform suppliers, and regulators where required. International transfers, if any, use approved safeguards such as standard contractual clauses or the UK international data transfer addendum.
  • Retention and your rights
    • Data is kept only as long as necessary for the purposes above and to meet legal retention duties. You have rights to access, rectification, erasure, restriction, portability, and to object to processing. You can complain to the Information Commissioner’s Office if you are unhappy. Contact us to exercise your rights.
  • Cookies and preferences
    • Cookies and similar technologies help us operate the site, measure performance, and deliver relevant content. Manage preferences in your browser or in our cookie settings panel.

Security

  • Security commitments
    • We protect the platform, accounts, and transactions through technical and organisational measures aligned to industry standards.
  • Technical controls
    • Transport Layer Security encrypts data in transit. Sensitive data is protected at rest using strong encryption and access controls. Systems are monitored continuously and regularly tested for vulnerabilities.
  • Account protection
    • Strong, unique passwords are required. Two-factor authentication is available and recommended. We may lock accounts after repeated failed logins and will notify you of significant security events affecting your account.
  • Operational safeguards
    • Access to personal data is limited to authorised personnel under confidentiality obligations. Incident response procedures are in place to investigate and address security issues, including notifying affected users and authorities where legally required.
  • Customer funds information
    • Customer funds are held separately from business operating funds in line with Gambling Commission requirements. Our level of protection for customer funds is disclosed in our Customer Funds Segregation notice, which you should read before depositing.

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